Retailers Association of India
Kumar Rajagopalan is currently working as the CEO of Retailers Association of India.
Retailers association of India (RAI) is the unified voice of retailers in India. RAI works with all
stakeholders for creating the right environment for the growth of retail industry in India, RAI is the
body that encourages, develops, facilitates and supports retailers to become modern and adopt
best practices that will delight customers.
RAI has a three charter aim of Retail Development, Facilitation and Propagation. RAI's Focus
Areas are Advocacy with Government, semi-government and international bodies; Talent
Development - Programs across the lifecycle of retail employees and Industry Creation -
Specialist programs for verticals, Leadership events, member meets and enabling research.
Prior to joining RAI, Kumar was the country head - retail solutions at IBM. He was responsible for
leading the business and solution development functions as well as closely working across the
brand teams of IBM to define and execute the overall sales and thought leadership strategy for
Before joining IBM, he was the Executive Director and Chief Operating Officer of 'Crossword
Book Stores'. Kumar was with Shopper's Stop Ltd. for 13 years. During his tenure with Shoppers'
Stop Kumar has had varied responsibilities including: Head of Finance and Systems, Head of
Operation, Head of Buying and Merchandising for Non-apparels, Head of concessions, Head of a
venture called 'Bargains'.
Kumar is associated with various organizations and industry bodies that help and promote retail.
He is also a visiting faculty in various business institutes. He has contributed articles to
magazines and News Papers on topics like profitable retail operations, feast to famine theory in
buying and merchandising, Strategic resource management in retail etc.
Prior to working at Shoppers' stop, he was a practicing Chartered Accountant specializing in
management consulting, taxation, audit and corporate matters.
Over the years, Kumar has witnessed success by taking up functions that require start-up skills or
About the Retailers Association of India:
Retailers Association of India (RAI) is the unified voice of Indian retailers. RAI works with all the stakeholders for creating the right environment for the growth of the modern retail industry in India. RAI is the body that encourages, develops, facilitates and supports retailers to become modern and adopt best practices that will delight customers.
Rai has a three charter aim of Retail Development, Facilitation and Propagation.
Retailers Association of India (RAI) always strives to bring best practices to the retail industry and its stakeholders. RAI's efforts center around advocacy and government representations, bringing best practices to the industry, fostering retail learning and training, creating a reservoir of information through retail research, disseminating communication through magazines, newsletter, website, etc. for the benefit of its members and the industry.
STOrai magazine: is the official communiqué of RAI and a significant medium of communication for the Retail Industry. The objective is to disseminate retail happenings and update readers about the activities of RAI. STOrai is circulated to key retailers, brand owners, mall developers and to all the stakeholders of the retail industry across verticals and across the country. What started off as a newsletter with just about 20 pages in the year 2004, each issue of STOrai today has more than 120 pages and has grown to become a reputed and much sought after industry body publication.